Cancelling a Domain Name Transfer

Depending on the Transfer status, following are the methods to cancel the Transfer Order (except for a .EU domain name):

If the Order status is: Transfer waiting for Losing Registrar Approval

Note

In this status, you have already approved the email from the Hong Kong LIBA Network Technology Co., Limited.. However, you have not received/responded to the email from the Current Registrar.

Following are the steps to cancel the Transfer:

  1. Login to your Control Panel. See details

  2. Search for the domain name for which you placed the Transfer request and proceed to the Order Details view. See details

  3. In the Order Details view, click the Current Actions button under the Actions drop-down menu.

  4. In this list, click the action whose Status displays Transfer waiting for Losing Registrar Approval and then click Cancel.

Note

  • On cancelling the Transfer from the Control Panel, the funds for the same would be available back in your Debit Account. In case you do not receive the funds, contact our Support Team at http://www.xwidea.net.

  • The Transfer of a .EU domain name can only be cancelled through the option provided in the email sent to the Registrant by the Registry.